We are looking for a motivated and results-driven Sales/Desk Manager to oversee our sales team at Dena Motors. The Desk Manager plays a pivotal role in overseeing the daily sales operations at the dealership, ensuring smooth transaction processes, and driving sales performance. This individual will be responsible for managing the sales team, structuring deals, maintaining strong customer relationships, and ensuring compliance with dealership policies and industry regulations. Benefits. • Competitive salary and performance-based bonuses. • Health, dental, and vision insurance. • Ongoing training and professional development opportunities. • Employee discounts on vehicles and services. Responsibilities: • Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service. • Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction. • Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations. • Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience. • Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement. • Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot. • Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions. Qualifications: • Proven experience in automotive sales management or as a desk manager in a dealership setting. • Strong negotiation and deal-structuring skills. • Excellent leadership, coaching, and team-building abilities. • In-depth knowledge of finance, insurance, and dealership operations. • Strong communication and interpersonal skills. • Proficiency in CDK CRM/desking and DealerTrack DMS and F&I. Compensation: $120,000+
• Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service. • Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction. • Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations. • Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience. • Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement. • Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot. • Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions. • Collaboration: Work with various departments, including service and marketing, to optimize dealership performance.
Compensation:
$120,000 per year
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